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Cloud Services

Annual Maintenance
Contracts (AMC)

Predictable, all-inclusive IT maintenance contracts. We proactively manage your infrastructure, handle all maintenance, and keep your technology running at peak performance — year-round.

Get Free Consultation Our Services
500+
AMC Clients
99.9%
Uptime Delivered
0
Surprise Bills
AMC & Maintenance
Active
Preventive Maintenance Security Patching Hardware Support Software Updates Backup Management Performance Reports On-site Visits 24/7 Helpdesk Vendor Management License Renewals
What We Offer

Our AMC & Maintenance Solutions

Comprehensive solutions designed to maximize performance, security, and value for your business.

Comprehensive IT AMC
All-inclusive annual contracts covering servers, network equipment, endpoints, and cloud infrastructure. One predictable cost — zero surprises.
Preventive Maintenance
Scheduled preventive maintenance visits, hardware health checks, firmware updates, and performance optimization to prevent failures before they happen.
Security Patch Management
Automated and managed patching for OS, applications, firmware, and security software. All patches tested on staging before production deployment.
Backup & Recovery Management
Daily backup verification, monthly recovery testing, off-site replication management, and backup reporting — ensuring your data is always protected and recoverable.
Vendor & License Management
We manage all your vendor relationships, coordinate warranty claims, handle license renewals, and ensure you're never caught off-guard by expired software.
Monthly Performance Reporting
Detailed monthly reports on uptime, incidents, response times, security status, and upcoming renewals — full transparency into your IT health.
AMC Plans

Choose Your Coverage Level

Every AMC plan includes proactive monitoring, regular maintenance, and a dedicated support team. Choose the coverage that fits your infrastructure scale.

Essential
Basic AMC
Perfect for small businesses with straightforward IT needs — reliable coverage without complexity.
Business-hours helpdesk support
Monthly preventive maintenance
Patch management (monthly)
Backup verification
Quarterly performance report
Get Quote
Most Popular
Professional
Standard AMC
Ideal for growing businesses needing proactive management, faster response times, and full reporting.
24/7 helpdesk support
Bi-weekly preventive maintenance
Automated patch management
Daily backup + monthly restore test
Monthly performance report
Vendor management
Get Quote
Enterprise
Premium AMC
For enterprises needing dedicated engineers, SLA-backed response times, and full infrastructure ownership.
Dedicated account engineer
<15 min critical response SLA
Real-time 24/7 monitoring
On-site engineer visits (included)
Weekly performance report
Full vendor & license management
Get Quote
Infrastructure Health Monitor
Live
24
Nodes
99.9%
Uptime
2ms
Latency
Web Server Cluster
Healthy
Primary Database Server
Online
Backup — Off-site Sync
Synced
Firewall & Security
Active
Storage Array — Disk
78% Full
24/7 Monitoring

We Watch Your Infrastructure Around the Clock

Our NOC team monitors every node, service, and metric in real time — detecting anomalies and resolving issues before they cause downtime or affect your users.

Proactive Alerting
Automated alerts triggered the moment thresholds are breached — before they become outages.
Automated Remediation
Common issues like disk cleanup, service restarts, and certificate renewals handled automatically.
Monthly Health Reports
Full monthly report covering uptime, incidents, patch status, and capacity trends delivered to your inbox.
What's Included

Everything Covered Under One Contract

A Network Care AMC means a single contract, a single invoice, and a single team responsible for the health of your entire IT environment.

Server & Hardware
Physical and virtual servers, network hardware, UPS, and storage arrays — all covered under one contract.
Cloud Services
AWS, Azure, and GCP resource management, cost optimisation, and cloud health monitoring included.
Security & Patching
OS patches, antivirus updates, firmware upgrades, and security policy reviews — on a scheduled cadence.
Software & Licenses
License tracking, renewal reminders, compliance audits, and vendor coordination — never miss an expiry.
Why Choose Us

The Network Care
Advantage

We don't just deliver services — we build long-term partnerships built on transparency, expertise, and results.

Certified Expert Team
Our engineers hold industry-leading certifications and bring years of hands-on experience in enterprise environments across India.
24/7 Proactive Support
Round-the-clock monitoring and support. We identify and resolve issues before they impact your operations — day or night.
Transparent Reporting
Monthly performance reports, SLA tracking, and cost breakdowns — complete visibility into everything we do for you.
Performance Metrics
99.9%
Uptime SLA Guaranteed
<5 min
Critical Issue Response
15+
Years of Experience
Preventive Maintenance Security Patching Backup Management Performance Reports
Our Process

How We Get You Started

A simple, proven onboarding process that gets you up and running fast — with zero disruption.

1
Discovery Call
We understand your current setup, challenges, and goals in a free 30-minute consultation with a certified engineer.
2
Proposal & Plan
We design a tailored solution with clear pricing, timelines, and SLAs — no hidden fees or vague commitments.
3
Implementation
Our engineers handle the full setup, migration, or deployment — with minimal disruption to your business.
4
Ongoing Support
24/7 managed support, monthly reports, and continuous optimization to keep your environment at peak performance.
FAQ

Frequently Asked Questions

What does an AMC contract typically cover?
Our AMC covers all software maintenance, patch management, backup management, 24/7 monitoring, helpdesk support, and agreed preventive maintenance visits.
Is hardware repair included in AMC?
We offer AMC with and without hardware warranty. Hardware AMC includes on-site engineer visits, spare parts coordination, and vendor liaison for warranty claims.
How is AMC pricing calculated?
AMC pricing is based on the number of servers, devices, users, and services covered. We provide a detailed quote after a free IT audit of your environment.
Can we add services to our AMC mid-contract?
Yes. AMC contracts are flexible. You can add new servers, users, or services at any time with pro-rated pricing for the remaining contract period.
What is the difference between AMC and regular IT support?
AMC is proactive and predictable — we prevent problems. Ad-hoc support is reactive and unpredictable in cost. AMC clients experience 80% fewer incidents.
Do you provide SLAs with AMC contracts?
Yes. Every AMC includes documented SLAs for response time, resolution time, and uptime. We report against these SLAs every month.

Protect Your IT Investment with an AMC

Get a free IT audit and AMC proposal. We'll assess your environment and design a maintenance contract that covers everything — with zero surprises.

Book Free Consultation Call Now